Contact Us
If you need any help, please fill out the forms or follow the instructions below according to your needs, we have dedicated customer service to assist you.
If during the assembly, one of the parts breaks, we offer part replacement service.
Please fill out this form and we will contact you within 2 working days of receiving the form.
*Note: Upon placing your order, an order confirmation email will be sent to you. In case you do not receive it, kindly consider checking your spam folder.
- If you have a ROBOTIME account, you can log into your account and check your order history.
- If you have any other questions, please chat with us or email us.
- Pre-sales customer support & business cooperation: business@robotime.com.
- After-sales customer support: service@robotime.com.